Brigg Tourist Information Centre in Top 10

15 October 2010 by Hamst

Brigg Tourist Information Centre is celebrating after their staff were rated amongst the best in the country by VisitEngland. VisitEngland is the strategic leadership body representing the public and private sector stakeholders of English Tourism. It works in partnership with VisitBritain, the Regional Development Agencies and local authorities, and the private sector, creating a national tourism strategy, optimising marketing investment, and developing the visitor experience across England. VisitEngland works with tourism businesses to enhance and drive excellence in the quality of the visitor experience. At the heart of this is VisitEngland's portfolio of Quality Assessed Schemes which currently asses more than 24,000 accommodation businesses and more than 800 visitor attractions across nine schemes. Each year VisitEngland, conducts a series of mystery shopper tests at nearly 300 tourist information centres (TICs) across the country. Staff at the TICs are then given scores for how they treat visitors and how the respond to telephone calls and emails. VisitEngland gave the Brigg team a score of 93.6 per cent and put them in ninth place out of a total 296 centres that were tested. This is a magnificent achievement for North Lincolnshire Council�s Brigg TIC and confirms the top quality service and customer care offered by the people working there. The assessor�s comments said a very good welcome was provided and a consistently good level of customer care was noted throughout the visit. The top ten VisitEngland TICs are: 1. Gloucester 2. Swanage 3. Salisbury 4. Cartgate, South Somerset 5. Dorchester 6. Lyme Regis 7. Hawes 8. North Shields 9. Brigg 10. Leicester Brigg TIC is a hub for local and national information, helping people to enjoying every minute of their leisure time not only in Scunthorpe but in the whole of North Lincolnshire too. Brigg Tourist Information Centre is officially networked via the Yorkshire Tourist Board. It offers a range of services for local residents and visitors to the area, playing a vital role in promoting the tourist attractions of North Lincolnshire. Call into Brigg Tourist Information Centre (TIC) for: � Local information � Events � UK holiday information � Bus and rail timetables � Local and national accommodation � Book-a-bed service � Books and maps � Theatre and coach bookings � A wide selection of souvenirs, Brigg TIC is also an agent for the Plowright Theatre, Scunthorpe, Hull New Theatre, Hull Truck Theatre, Hornsby Coach Excursions and Railtours around the iron and steel making plant of Corus. Opening hours � Monday to Friday: 9am - 5pm � Saturday: 10am - 3pm � Closed Sunday Visit Brigg TIC The Buttercross Market Place BRIGG North Lincolnshire DN20 8ER or call 01652 657053. Email: brigg.tic@northlincs.gov.uk.


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